“A county council attempted to reduce my learning disabled brother’s care package of five hours per day to three hours, without making a proper assessment of his needs, which had not changed for some years. CASCAIDr were fantastic in helping me draft letters with the relevant legal vocabulary, including references to the Care Act and some case law. Although I had some knowledge of the subject, it was very reassuring to have the specialist advice to underpin the fairly protracted correspondence, as well as meetings. The council backed down, but not before the matter was taken directly to both the Chief Executive and Director of Adult Social Care, with a threat to involve the council’s Monitoring Office. I cannot recommend the Charity more highly.”