North Tyneside MBC and its ICS partner messed up delivering a joined up service for a person with mixed physical and learning disability related needs
Decision Date: 27 Nov 2023 What happened Mr X complained on behalf of his daughter, Miss Y, a woman with complex care needs who was living at home with Mr X and his wife, who served as her main caregivers. She attended a day centre five times per week and received two care visits per […]