Do service users have any right to access records and admin concerning their accounts if they have a managed account?

It depends who is the manager and what is meant by a managed account. A commissioned budget spent on services contracted to the council, is the council’s business, not the client’s.  A budget which has been converted into a direct payment in the person’s own name will be held in a bank account in their […]

Do service users have any right to access records and admin concerning their accounts if they have a managed account? Read More »