Q: I have received notice of a nursing fee increase for a relative. I challenged the support hrs costed. He is in their low dependency unit where it’s categorised as “dependency level 16-19”. His support hours costed in, is 25 hours per week. But I can only account for 20hrs.
They have responded stating their minimum support hrs for the unit is 25 hrs week and anything on top will be costed as an addition. And that the balance of 5 hrs are for background support. Q1. Is there a minimum support hrs prescribed by any regulations for nursing homes? A: No there is not. […]
