LGSCO declines to investigate a care home employee’s concerns over multiple assessments conducted by Plymouth Council, citing a conflict of interest and the unsuitability of the employee as the residents’ representative

Leave a Comment / Advocacy LGO, Advocacy, Involvement, Participation, Information rights and Consultation, Assessment and Eligibility, Care Plans and Cuts LGO, Civil Proceedings, Financial Compensation and Restitution, Commissioning, Joint Working and Integration, Complaints System and the Ombudsmen, Council's Complaint Procedure LGO, Eligibility Findings LGO, Failings to Assess, Reassess, Review LGO, General rules about changing the content or value of a care or a support plan based on the Care Act case law, How the Mental Capacity Act affects the Care Act, Information sharing with respect to the data of people lacking in capacity to consent, Intro to Ombudsman decisions about Complaints not investigated, Intro to Ombudsman reports RE Advocacy, Involvement, Information sharing and Consultation, Intro to Ombudsman reports RE consent, capacity and info sharing of sensitive data, Intro to Ombudsman reports RE Councils' identification of needs and eligibility for funding or services, Intro to Ombudsman reports RE Failings to Assess, Reassess, Review, Not Investigated LGO, Privacy LGO, Remedies, rights, complaints, regulatory and criminal law aspects to adult social care, enforcement of one’s rights, Reviews and Revisions (cuts or changes to content) /

Decision date:    14 April 2024 Summary: The LGSCO did not investigate this complaint concerning inadequate care assessments for four of the complainant’s clients. The LGSCO considered the complainant to be an unsuitable representative and that any personal injustice claimed was capable of being pursued through other channels. What happened Mrs B was employed by a […]

LGSCO declines to investigate a care home employee’s concerns over multiple assessments conducted by Plymouth Council, citing a conflict of interest and the unsuitability of the employee as the residents’ representative Read More »